andy giefer

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Tapping into Awe

What type of information is mostly likely to be shared online? University of Pennsylvania researchers studied The New York Times most emailed articles and found that awe-inspiring content is the most likely to go viral. Dr. Jonah Berger explains why:

Emotion in general leads to transmission, and awe is quite a strong emotion. If I’ve just read this story that changes the way I understand the world and myself, I want to talk to others about what it means. I want to proselytize and share the feeling of awe. If you read the article and feel the same emotion, it will bring us closer together.

In other words, we are driven to share and connect around emotionally powerful content. Awe is an “emotion of self-transcendence, a feeling of admiration and elevation in the face of something greater than the self.” That's emotionally powerful stuff.

Many of the articles classified as awe-inspiring came from NYT's science reporting. It's probably not surprising that topics such as evolution and cosmology inspire awe. One of my favorite videos of the past year was A Glorious Dawn (with 3 million+ views) from the Symphony of Science series. I challenge you to watch it and not be filled with a sense of awe and/or wonder:

Can brands inspire awe to spread their own messages? Short answer, yes. One way to do so is to piggyback on a significant cultural trend that your brand is a part of, so long as it's not overtly self-serving. Note that you never feel you're being marketed to during this awesome Socialnomics video. If you did, it wouldn't have had the same level of viral success.

It's arguable whether brands themselves can be awe-inspiring but it is easier to spread positive word-of-mouth about brands that strive towards a purpose larger than themselves. Google stakes an ambitious mission, "to organize the world's information," and their efforts toward that goal have been pretty damn awesome.

How can brands tap into awe? Who is doing it successfully?

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4 Questions to Ask Before Your Next PR Hire

In the spirit of HAPPO, here's a look at some questions to ask when considering you next PR hire. My responses as a candidate in Minneapolis/St. Paul follow. If you like what you read, let's get in touch:

andy@andygiefer.com
@andy_giefer
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1. Do I need a traditional PR person or a someone with a broader skill set?

While traditional PR skills are still important, technology has infinitely broadened the scope of the field. Is it important that your hire is skilled working outside that traditional box?

My abilities reach beyond traditional PR. Over six years at an integrated agency, I demonstrated expansive skills including PR, digital/social media, creative and strategic thinking, writing and branding. I'm also someone who's driven to enhance my skills and develop new ones as PR evolves.

2. Am I committed to the strategic use of digital and social media?

As the social web becomes the center of gravity, PR is poised to capitalize. Are you on board with this shift? Will your next hire be ready to make it happen?

If you're looking for someone to immediately take advantage of social media, we should talk. My passion for and knowledge of social eliminate the learning curve. I'm prepared to strategically build, implement and manage programs from day one.

3. Am I looking for a cog or a linchpin?

A cog is a replaceable gear in a machine. A linchpin, in Seth Godin's parlance, is someone indispensable. Which will your next PR hire be?

I'm driven by a desire to help others, do meaningful work, teach, learn and provide great ideas. I'm not interested in the cog life. I try make myself a linchpin through exceptional results, insights and productive collaboration with smart people.

4. Do I have a sense of humor?

If your work culture is rather buttoned down, your PR candidate should fit that mold. If you believe that humor, personality and fun are prerequisites to creativity, make sure your next hire  does too.

While I do work hard, I'm not someone who gets accused of taking myself too seriously. I want to work with fun, interesting people with an opinion and a story to tell. I believe that kind of culture ends up producing the best results.

What are you looking looking for in your next PR candidate, and do I fit the bill? If so, let’s talk soon. Reach me at:

andy@andygiefer.com
@andy_giefer
LinkedIn

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The Purple Paradox: Could social media help the Vikings get a stadium?

Note: I'm an open-minded sports fan who ponders the stadium debate from time to time, and who does client work for SavetheVikes.org. Views expressed here are mine alone.

Although the Vikings enjoy a rabid fan following and stellar television ratings, the on-field love has not translated to a new, publicly funded stadium as it did for the Cowboys.

It's a contradiction I call the purple paradox. And it has me thinking, could the team use social media to move the needle of public opinion in its favor?

Of course, passions rise when you get into the politics of publicly funded stadiums. I'm not going there with this post. Instead, I'm interested in how the team could use social media to make a stronger case to the public in their stadium drive.

If you were in their position, what would you do?

Start by aspiring to a vision greater than the Vikings organization. The best way to gain traction in social media is to do something remarkable or unexpected. Beyond the known benefits like keeping the team in MN, construction jobs and possibly attracting a Super Bowl, how else could the stadium serve the greater good?

Yes, the new stadium design is green, but what if it actually generated energy and gave back to the grid? What if the new stadium and surrounding development consisted entirely of local/sustainable business? What if rural or impoverished Minnesotans had better opportunities to use the facility? Whatever it is, if the public is going to help pay for it, the Vikings need to find more ways to do remarkable things for Minnesota.

Open conversation to the community. Closely related to the first point, this is about crowdsourcing the vision. Ask for ideas from the public to make the stadium a truly remarkable addition to the community. Hold live or online forums to discuss what we want Minnesota to look like and if/how the stadium and team fit into that picture.

Let the public in on the decision making process as much as possible. Look at the Pepsi Refresh Project  or the Open Government Initiative as examples of how to solicit the best ideas.

Use players to break the tension. No, the players shouldn't be directly pimped for the stadium effort, but when the debate gets heated, the team's personalities (and there are some great ones) could bring some levity and goodwill to the situation. Imagine pulling off a series of online videos in the same vein as the SportsCenter commercials while poking fun at the Metrodome and the entire stadium situation, you'd have a decent chance of viral success.

Showcase team's current and future good works. Let's face it: Vikings players have never had the squeaky clean image that the Twins enjoy. Yet when you look at the Vikings' community and charitable efforts, they're quite impressive and have actually grown under Wilf's ownership. The problem is few people know about the positive things the players do for the community.

Capture some good, entertaining video of these efforts and start pushing it out through the team's social channels. Players should also be encouraged to get social by talking about their outreach efforts through Facebook, Twitter or personal blogs. Also, start asking what else the players could do for this community. What if each player chose a social entrepreneur to invest in?  Plenty more ideas could be generated through crowdsourcing.

Tap into the passion of fans. Get fans thinking more about what the team means to them beyond Sunday afternoon entertainment. There are strong currents of pride, family and community running through the fan base. What if you offered a platform for fans to tell their greatest, funniest or strangest Vikings memories? The public could vote on their favorite videos and winners could get season tickets.

The team's Facebook page has about 360,000 fans, not to mention the many unofficial pages out there. Why not try to start a meme? For example, think of the one thing you'd miss most if the Vikings left and make that your status 

Those are just a few ideas. If you have more, I'd love to hear them.

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Should today's communications practitioner be a specialist or a generalist?

355/365 - April 24, 2009 by meddygarnet.Photo: meddygarnet

wise man once said that when all you have is a hammer, everything looks like a nail.

But today, communications practitioners have access to such a bewildering array of tools, they never have to reach for a hammer unless it's the best thing for the job.

So the question is, with all these tools at your disposal, do you diversify your skill set, or keep hammering away? Are you a pr, ad or web professional, or some kind of multidisciplinary guru? (I'm mostly directing this towards solo practitioners, startups, small agencies.) Arguments for both approaches:

Arguments for Specialization
1. My positioning is tight: I own a niche that fills a very specific need for clients or future employers.

2. My expertise is deep: I know my subject matter as good as anyone and I can authoritatively blog, present or give an interview on it.

3. My community is my toolset: What I don't know I can collaborate on or outsource to my network.

Arguments for Generalization
1. My door is always open: I can take on (and get paid for) almost any job that a client or employer throws my way.

2. My theory is we're in an age of "good enough": We've entered an era of conversational marketing that's filled with free, easy-to-use online tools and user generated content that makes much of the "professional grade" content that specialists provide less necessary. Besides, social media is turning all of us into internet marketers.

3. My search engine is my toolset. What I don't know I can ask google or my network about, then do it (mostly) myself.

Coming from an integrated agency background and now in the digital/social/pr realm, I fall under the generalist category. Where do you land?
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The New Rules of Marketing and PR - David Meerman Scott's Full BMA Keynote

You know that David Meerman Scott is one of the more compelling advocates for taking of advantage of the new realities of marketing. Even if you've read the book, you need to watch his BMA keynote speech. 53:50 well-spent.

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Andy Giefer

Andy Giefer

Strategic PR/marketing guy with a love for all things digital. Passionate about connecting remarkable and brands and people.

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